For employees of AT&T, staying informed about job performance, goals, and results is crucial for career development. While often referred to as “MyResults,” accessing this information involves using AT&T’s centralized employee sign-in system. This article will guide you through the process, clarify which portals to use, and provide troubleshooting steps for a smooth login experience Visit att my results.
Understanding the AT&T Employee Portal Ecosystem
When employees hear terms like “MyResults” or “ATT HR OneStop”, it’s easy to assume there’s just one centralized website. However, AT&T’s internal digital infrastructure functions more like an ecosystem of interconnected portals rather than a single destination. These platforms serve different purposes—some focused on performance and productivity, others on HR services, payroll, benefits, or learning and development.
The central access point for this ecosystem is known as the AT&T Global Logon. This secure sign-in process acts as a digital key, authenticating employees and directing them to the specific platform or application they need, whether it’s for checking sales performance, managing direct deposit, or enrolling in internal training programs.
Each employee is issued a unique company identifier—commonly known as the ATTUID (AT&T User ID)—which, along with a password or multi-factor authentication, ensures secure access across all internal systems. Once signed in through Global Logon, users can seamlessly navigate to related portals without needing to log in again, thanks to AT&T’s single sign-on (SSO) configuration.
This interconnected structure enhances efficiency, data security, and user experience, ensuring that employees across various departments—from call centers to field technicians—can access what they need in a streamlined manner.
Ultimately, understanding this ecosystem helps employees better leverage the tools at their disposal, resolve issues faster, and stay informed about their roles, benefits, and performance within the organization.
The Key to Access: Your ATTUID
Before you can sign in, you need your primary credential: the ATTUID (AT&T Universal ID). This is the unique username assigned to every employee and contractor. Your ATTUID, paired with your Global Logon password, is used to access most internal company resources, ensuring a secure and streamlined experience.
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How to Sign In: The Step-by-Step Process
The primary gateway for most employees to find their performance results and related HR information is through the HR Access portal.
- Navigate to the Correct Portal: Open your web browser and go to the official AT&T HR Access website: https://hraccess.att.com. This is the main hub for both active and former employees.
- Locate the Active Employee Login: On the HR Access homepage, you will see distinct options for different user types. As a current employee, you should select the login button designated for “Active Employee.”
- Enter Your Credentials: You will be redirected to the AT&T Global Logon page. Here, you will be prompted to enter your ATTUID and your corresponding password. For security, especially on public or shared computers, it is advisable to not check any “Remember Me” boxes.
- Access Your Information: Upon successful authentication, you will be logged into your personalized dashboard. From here, you can navigate to sections related to performance management, personal development, or “My Results” to view your specific information.
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Troubleshooting Common Sign-In Issues
If you encounter problems while trying to sign in, don’t worry. Here are some solutions to the most common issues:
Incorrect Password or Forgotten Password: If you’ve forgotten your password, the AT&T Global Logon page has a “Forgot Password?” link. Clicking this will guide you through a secure reset process, which typically involves verifying your identity using your last name and ATTUID, followed by receiving a reset link via your registered recovery email.
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Incorrect User ID: Double-check that you’re entering your ATTUID correctly. It’s a unique identifier and should not be confused with your AT&T email or any other login credentials.
Browser-Related Problems: Sometimes login errors are due to browser issues. Clear your browser’s cache and cookies, then try again. If the issue continues, switch to a different browser like Chrome, Firefox, or Edge to troubleshoot further.
Account Lockout: Multiple failed login attempts can trigger a temporary lockout for security purposes. In such cases, wait for the cooldown period (usually around 30 minutes) before trying again. Alternatively, use the “Forgot Password?” option for faster access recovery.
For persistent login issues, it’s best to contact the AT&T employee help desk or speak directly with your manager for further guidance. Being familiar with the portal structure and keeping your ATTUID handy ensures quicker access to performance tools and resources.
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